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3INA Orders

How will I know if my order is confirmed?

You will receive an order confirmation via email. Please check your email address is correct before placing your order as you will receive there all the tracking information for your order.

How can I find my order number?

Once you placed your order you will receive an order confirmation email which will provide your order number. It starts with #WW  and is followed by five numbers.

Can I make any changes on my order?

Once your order has been confirmed, it is registered in our systems and can not be changed. You can chat with us by clicking here  with your order number so our Customer Service Team can offer you a solution.

When is my order shipped?

Most orders are shipped the next business day after they are placed. We use DHL Express for all standard shipping for orders outside Spain and UK. Orders arrive within 3-5 business days (aproximately).

How can I track the status of my order?

You can check the status of your order by loging in to your 3INA account. You can also track your order through its delivery process by clicking here and introducing your tracking number. Still can't track your order? Write to us at [email protected] wi

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